Braiding Servicing Policy
Thank you for choosing our braiding services! To ensure a smooth and professional experience, we’ve outlined the following policies. Please review carefully before booking to ensure clarity and understanding.
Booking and Payments
Balance Payments:
All appointments require full payment at the time of booking, regardless of payment method.
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We now accept:
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Klarna
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Afterpay
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Affirm
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Apple Pay
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Venmo
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Debit & Credit Cards
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Buy Now, Pay Later options are provided through third-party services. All approvals, payment schedules, and fees are managed directly by the provider.
Life happens — and we believe in moving with grace, planning with intention, and choosing what truly fits your season.
We encourage clients to schedule thoughtfully and budget wisely when booking, ensuring your appointment aligns comfortably with your time and financial plans. When adjustments are needed, appointments are best rescheduled rather than canceled.
To honor the time reserved for each guest, all payments are non-refundable. If an appointment is canceled, the payment will be forfeited. Appointments may be rescheduled one time, within the same month as the original appointment date. Appointments not rescheduled within that timeframe will be forfeited.
These guidelines help us protect dedicated time, maintain availability, and continue offering calm, intentional, and uninterrupted care for our community.
“Pretty Pinching” Discounted Rates:
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Services under the “Pretty Pinching” category must be paid in full at the time of booking. They are non-transferable and cannot be altered.
Provided Hair
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Braiding Hair: For your convenience, I provide 1B braiding hair for all services. If you require a different color or type of hair, you must bring it to your appointment, and it must be of high quality (e.g., pre-stretched).
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Failure to bring the appropriate hair or notify me in advance of your preference may result in rescheduling, additional fees, or adjustments to the style.
Limited Spaces and Availability
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Appointment spaces are very limited and fill up quickly. Please book well in advance to secure your desired time.
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Rescheduling may be difficult due to high demand, and while we will do our best to accommodate, flexibility is not guaranteed.
Rescheduling and Cancellations
Rescheduling:
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Appointments can be rescheduled once and must be requested at least 72 hours in advance of the original booking.
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Rescheduling is subject to availability and must be completed within 30 days of the original appointment date.
Cancellations:
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We would like to exclude cancellations and permit rescheduling only. Failure to reschedule within the required time frame will result in forfeiture of the service payment.
No-Shows:
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Canceled or missed appointments result in forfeiture of payment.
Same-Day Appointments
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Same-day appointments are not guaranteed and must be discussed and approved prior to booking. Please contact the stylist directly to confirm availability.
Important Guidelines
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Do Not Book on the Day of an Important Event: Schedule your appointment at least 1-2 days prior to any important occasion to allow time for adjustments or unforeseen delays.
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Grace Period: A 30-minute grace period is allowed. Arrivals beyond this period may result in rescheduling or cancellation, and a new deposit will be required to rebook.
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Wait Periods: In rare cases, unexpected delays may occur. However, wait times will not exceed 3-4 hours. Please plan accordingly to allow flexibility in your schedule.
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No Extra Guests: To maintain a relaxing and professional environment, extra guests are not permitted unless previously agreed upon.
Additional Notes
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Communication is Key: Please communicate any questions, concerns, or special requests before your appointment. Clear communication ensures the best service possible.
Hair Preparation:
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Arrive with clean, detangled, and blow-dried hair unless otherwise instructed.
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Failure to comply may result in additional fees or rescheduling.
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Style Agreement: The style, price, and any additional services must be finalized prior to the appointment to ensure transparency.
By booking an appointment, you agree to all terms outlined in this policy.
Thank you for respecting our policies and trusting us with your braiding needs.
We look forward to serving you!